Shark Carpet Cleaner S3501CO User Manual

OWNER’S GUIDE  
S3501CO  
 
IMPORTANT SAFETY INSTRUCTIONS  
SAVE THESE INSTRUCTIONS  
For Household Use Only  
11. DO NOT unplug by pulling on  
power cord. To unplug, grasp the  
plug not the power cord. Do not  
use extension cords or outlets  
with inadequate current carrying  
capacity.  
21. Extreme caution should be  
exercised when using this  
appliance to clean stairs.  
22. Never use steam mop without  
micro-fiber pocket attached.  
23. Keep your work area well lit.  
1. Use the system only for its  
WHEN USING YOUR SHARK  
12. DO NOT put any objects into  
openings. Do not use with any  
opening blocked.  
intended use.  
24. Store steam mop indoors in a cool,  
dry place.  
STEAM MOP, BASIC SAFETY  
2. DO NOT use outdoors.  
PRECAUTIONS SHOULD  
13. DO NOT put hands or feet under  
25. To avoid circuit overload, do not  
operate another appliance on the  
same socket (circuit) as the steam  
cleaner.  
3. DO NOT leave the appliance  
ALWAYS BE FOLLOWED,  
the steam mop. Unit gets very hot.  
unattended when plugged in.  
Always unplug the power cord  
from the electrical outlet when not  
in use and before servicing.  
INCLUDING THE FOLLOWING:  
14. Use ONLY on flat, horizontal  
surfaces. Do not use on walls,  
counters or windows.  
READ ALL INSTRUCTIONS  
BEFORE USING YOUR  
STEAM MOP.  
26. If an extension cord is absolutely  
necessary, an extension cord rated  
a minimum of 15 ampere, 14 gage  
cord should be used. Cords rated  
for less amperage may overheat.  
Care should be taken to arrange  
cord so that it cannot be pulled or  
tripped over.  
4. DO NOT allow the appliance to be  
used by children. Close attention  
is necessary when used by or near  
children, pets or plants.  
15. DO NOT use on leather, wax  
polished furniture or floors,  
synthetic fabrics, velvet or other  
delicate, steam sensitive materials.  
DANGER OF SCALDING.  
Please use caution when  
using the steam mop. The steam  
emitted from the steam mop is  
very hot.  
5. Use only as described in this  
manual.  
16. DO NOT add cleaning solutions,  
scented perfumes, oils or any other  
chemicals to the water used in this  
appliance as this may damage the  
unit or make it unsafe for use. If  
you live in a hard water area, we  
recommend using distilled water in  
your steam mop.  
6. Use only manufacturer’s  
recommended accessories.  
27. DO NOT leave your Steam Mop  
unattended when the system is  
connected to a power supply  
/electrical outlet.  
7. DO NOT operate the appliance  
with a damaged plug or cord, or  
if the unit has been dropped or  
damaged. To avoid the risk of  
electric shock, do not disassemble  
or attempt to repair the appliance  
on your own. Return the appliance  
to EURO-PRO Operating LLC (see  
warranty) for examination and  
repair. Incorrect re-assembly or  
repair can cause a risk of electrical  
shock or injury to persons when  
the appliance is used.  
POLARIZED PLUG:  
28. DO NOT store unit with damp/  
wet micro-fiber cleaning pocket  
attached. Never leave the steam  
mop in one spot on any surface for  
any period of time with a damp or  
wet micro-fiber cleaning pocket  
attached as this will damage  
your floors.  
This appliance has a polarized  
plug (one blade is wider than  
the other). As a safety feature,  
this plug will fit into a polarized  
outlet only one way. If the  
plug does not fit fully into the  
outlet, reverse the plug. If it still  
does not fit, contact a qualified  
electrician. Do not attempt to  
defeat this safety feature.  
17. When in use, NEVER turn the  
appliance over or on its side.  
NEVER DIRECT STEAM TOWARDS  
PEOPLE, ANIMALS OR PLANTS.  
18. NEVER LEAVE THE STEAM MOP  
IN ONE SPOT ON ANY SURFACE  
FOR ANY PERIOD OF TIME  
WHEN MICRO-FIBER POCKET IS  
ATTACHED.  
29 Always unplug and allow the steam  
mop to cool before removing or  
changing mop heads.  
8. To protect against a risk of electric  
shock, DO NOT immerse the steam  
mop into water or any other liquids.  
19. Carefully remove the micro-fiber  
pocket immediately after you have  
unplugged and allowed the steam  
mop to cool.  
WARNING: Your steam mop  
is designed to clean hard floor  
surfaces that will withstand high  
heat. Do not use on unsealed wood  
or unglazed ceramic floors. On  
surfaces that have been treated  
with wax or some no wax floors,  
the sheen may be removed by the  
heat and steam action. It is always  
recommended to test an isolated  
area of the surface to be cleaned  
before proceeding. We also  
9. DO NOT handle plug or steam  
mop with wet hands or operate  
appliance without shoes.  
20.When cleaning the steam mop,  
unplug the power cord from the  
electrical outlet and clean with a  
dry or damp cloth. Do not pour  
water or use alcohol, benzene or  
paint thinner on the unit.  
10. DO NOT pull or carry by power  
cord, use power cord as handle,  
close a door on the power cord, or  
pull the power cord around sharp  
edges or corners. Keep power cord  
away from heated surfaces.  
recommend that you check the use  
and care instructions from the floor  
manufacturer.  
TOLL FREE: 1-800-798-7398  
 
Quick Start  
DIRT CAN’T HIDE ON  
EITHER SIDE! All new  
design allows for optimal  
cleaning! When one side  
of the pocket gets dirty,  
just turn the mop head  
over and clean with the  
other side of the pocket.  
When assembling your steam mop  
there may be a little water in or around  
the water tank. This is because we test  
all our steam mops 100% before you  
buy them, so you get a quality  
Shark® Steam Mop.  
5
QUICK TIP:  
For easier  
pushing  
1
and pulling,  
extend the  
handle length.  
2
6
3
4
QUICK TIPS: We’ve added  
an additional mop head.  
You can now choose from a  
Rectangle mop head for all  
the rooms in your house or  
the Triangle mop head that  
is perfect for bathrooms  
and tight spaces or the  
XL Rectangle mop head  
for big jobs.  
ASSEMBLE  
1
Insert the mop handle into the  
pump actuator (the tube that leads  
to the tank). Push the mop handle  
and pump actuator together in  
until you hear it click into place.  
PREPARE  
5
For your comfort, you can adjust  
the height of the mop. Just lift the  
latch on the tube 90 degrees to the  
open position. Holding the handle,  
extend the tube to the height that’s  
right for you and then close latch  
to locked position.  
FILL  
4
Lay the mop on the floor or on  
a counter top and remove the  
water tank cap by turning counter  
clockwise. Fill the water tank using  
the filling flask. Do not overfill the  
water tank. Replace the water cap  
and tighten.  
2
Select a mop head and cleaning  
pad. Choose from the Rectangle,  
Triangle or XL Rectangle mop  
head. Fit one side of the pocket  
onto the head first, then using  
the lavender loop, pull the pocket  
over the head. Attach the quick  
fasteners on the top of the pocket  
to secure in place.  
NOTE: Do not leave your  
Steam Mop unattended  
during use.  
6
Plug in mop and wait 30 seconds  
or less for the mop to heat up.  
Pump the handle of the mop by  
pushing downward about 10 to 12  
times to create steam.  
IMPORTANT: Never leave  
the steam mop in one spot  
for any period of time with  
a damp or wet micro-fiber  
pocket attached as this will  
damage your floors.  
IMPORTANT: Make sure your floors  
are sealed. Before using the Steam  
Mop consult page 4 for more  
information.  
3
Snap the mop head into the base to  
secure it. Press the release button  
to exchange mop heads.  
NOTE: Steam is created  
automatically when you start  
mopping.  
TOLL FREE: 1-800-798-7398  
 
English  
Contents  
Getting Started......................................................................2  
Using Your Steam Mop .......................................................6  
Using Your Carpet Glider...................................................8  
Care of Your Steam Mop....................................................9  
Ordering Replacement Parts ...........................................11  
Troubleshooting Guide .......................................................12  
Warranty and Registration................................................13  
Thank you for  
purchasing  
the Shark®  
Steam Mop.  
TOLL FREE: 1-800-798-7398  
1
 
English  
Getting Started  
j
i
When assembling your steam mop there  
may be a little water in or around the  
water tank. This is because we test all  
our steam mops 100% before you buy  
them, so you get a quality Shark®  
Steam Mop.  
k
a
l
2
1
b
c
n
o
m
e
d
p
f
h
g
IMPORTANT: First things first, always  
make sure the mop is UNPLUGGED  
from the wall when not in use. Never  
fill the mop, attach the mop head,  
change or remove the micro-fiber  
pocket when the mop is plugged into  
the wall. If you have hard water you  
might want to use distilled water to  
prolong the life of the Shark® Steam  
Mop. Make sure you only add water  
to the tank. Chemicals or cleaning  
solution may damage the appliance  
and could be unsafe for you and  
your family.  
ASSEMBLE  
i
j
Quick Release Swivel Cord Wrap  
Mop Handle  
a XL Rectangle Cleaning Pad  
b Rectangle Cleaning Pad  
c Triangle Cleaning Pad  
1
Insert the mop handle into the pump  
actuator (the tube that leads to the  
tank). Push the mop handle and  
pump actuator together in until you  
hear it click into place.  
k Cord Clips  
Telescopic Handle Latch  
l
d Steam Duster Cleaning Pad  
m Water Tank Viewing Window  
e Carpet Glider  
2
Select a mop head and cleaning pad.  
Choose from the Rectangle, Triangle  
or XL Rectangle mop head. Fit one  
side of the pocket onto the head  
first, then using the lavender loop,  
pull the pocket over the head. Attach  
the quick fasteners on the top of the  
pocket to secure in place.  
n Power-On Blue Light  
f
Filling Flask  
(Lights up when plugged-in)  
g Triangle Mop Head  
o Water Tank Cap  
h Rectangle Mop Head  
p XL Rectangle Mop Head  
TECHNICAL SPECIFICATIONS  
Voltage: 120V., 60Hz.  
Power: 1550 Watts  
Water  
Capacity: 450 ml (15 oz.)  
2
TOLL FREE: 1-800-798-7398  
3
 
English  
Getting Started  
4
5
3
3
Snap the mop head into the base to  
secure it. Press the release button to  
exchange mop heads.  
IMPORTANT: Don’t use on unsealed  
wood or unglazed ceramic floors.  
On surfaces that have been treated  
with wax or some no wax floors,  
the sheen may be removed by  
the heat and steam action. It is  
always recommended to test an  
isolated area of the surface to be  
cleaned before proceeding. We  
recommend that you check the use  
and care instructions from the floor  
manufacturer.  
5
For your comfort, you can adjust the  
height of the mop. Just lift the latch  
on the tube 90 degrees to the open  
position. Holding the handle, extend  
the tube to the height that’s right for  
you and then close latch to locked  
position.  
QUICK TIP: For easier pushing and  
pulling, extend the handle length.  
4
Turn the water tank cap counter  
clockwise and remove from the tank.  
Use the filling flask and pour water  
into the tank. Please don’t overfill.  
Replace the cap on the water tank by  
turning clockwise and tightening.  
4
TOLL FREE: 1-800-798-7398  
5
 
English  
Using Your Steam Mop  
IMPORTANT: Make sure you don’t  
use the mop without attaching  
a micro-fiber pocket and adding  
water to the tank first. When you are  
using the mop for the first time, it  
might take longer than the normal  
30 seconds to start steaming. Just  
pump the handle a few times in a  
downward motion to prime the  
pump and it should be ready.  
3
2
1
3 When one side of the micro-fiber  
pocket gets dirty, just flip the mop  
head and you can quickly start using  
the other side. Dirt can’t hide on  
either side.  
4 When the water tank is empty, the  
steam mop will stop producing  
NOTE: Make sure the floors are  
swept or vacuumed before using the  
steam mop.  
2 Pump the handle a few times in a  
steam. You can refill the water tank  
at any time as long as the mop is  
unplugged from the outlet. Follow  
the instructions from page 3. This  
goes for switching the mop heads or  
micro-fiber pockets as well.  
downward motion. This pumping  
action will release steam as you  
mop and allows you to customize  
the amount of steam you want.  
Begin mopping with a forward  
and backward motion. The natural  
motion of mopping will produce  
steam.  
1
Pull and twist the quick release cord  
holder to unwrap the power cord  
completely. A great time saver!  
IMPORTANT: Please wait 3-5 minutes  
for the Steam Mop to cool off before  
switching the mop head or the  
micro-fiber pockets.  
Plug into a 120-volt electrical outlet  
The power “On” light will turn blue, it  
takes approximately 30 seconds for  
the mop to heat up and the steam to  
be ready.  
IMPORTANT: Never leave the steam  
mop with a damp/wet micro-fiber  
pocket on any floor surface for any  
amount of time as this may damage  
the floor.  
6
TOLL FREE: 1-800-798-7398  
7
 
English  
Using Your Carpet Glider  
Care of Your Steam Mop  
AFTER USE AND STORAGE  
1
When you have finished using  
the steam mop, and your floors  
are clean, unplug the cord from  
the outlet and move it into an  
upright position. Let the unit cool  
2-3 minutes and release steam by  
pumping the handle several times  
before removing the micro-fiber  
cleaning pocket from the mop head.  
3
The Steam Mop won’t clean  
your carpeting or area  
rugs. However, it’s great for  
deodorizing and freshening.  
1
2
1
THE CARPET GLIDER  
2 Remove the micro-fiber cleaning  
pocket by releasing the quick  
fasteners and using the lavender  
loop on the side of the pocket,  
avoiding contact with the hot pocket  
or dirt. Then empty the water tank.  
3 To store the Shark® Steam Mop  
hanging up; first remove the head  
(after it has cooled and the steam  
has been released) then hang on a  
large hook.  
1 The Carpet Glider can be used with  
the Rectangle head to lightly steam  
your carpet and area rugs. Just place  
the mop head on top of the glider  
and move back and forth across a  
section of the carpet. The steam mop  
won’t clean your carpeting or areas  
rugs, but it’s great for deodorizing  
and freshening.  
NOTE: If you want to store it  
standing upright then make sure  
IMPORTANT: Be very careful  
because the cleaning pockets can  
get very hot from the steam, so use  
caution when removing them. Let  
the unit cool 2-3 minutes.  
it’s leaning against a wall for added  
support and safety. Always store  
your Steam Mop with the micro-fiber  
pocket removed, away from children  
or high traffic areas.  
NOTE: Please note that the Steam  
Mop rests on top of the carpet glider  
and it is not a fixed attachment.  
Do not leave steam mop with carpet  
glider in one stationary position for  
any period of time.  
8
TOLL FREE: 1-800-798-7398  
9
 
English  
Care of Your Steam Mop  
Ordering Replacement Parts  
1
1
3
2
6
4
5
2
7
KEEPING YOUR MICRO-FIBER  
CLEANING POCKET AS GOOD  
AS NEW  
We recommend washing your micro-  
fiber pockets separately from other  
fabrics to avoid picking up lint.  
2 If there are loose threads on the  
pocket carefully cut the thread with  
scissors. Don’t pull on them or cut at  
the base.  
ORDERING REPLACEMENT PARTS  
PART  
PART NO.  
To order additional parts and  
accessories, feel free to contact us at  
1 (2) XL Cleaning Pads  
XLT3501  
1
2 (2) All-Purpose  
Cleaning Pads  
or call 1-800-798-7398.  
XT3501  
3 (2) Steam Duster  
Cleaning Pads  
Only use liquid detergent.  
(no powder detergent) Don’t use  
any fabric softeners or bleach.  
XT3501SD  
1024SO  
1025SO  
1023SO  
4 Rectangle Mop Head  
5 Triangle Mop Head  
Line dry or dry on a low dryer  
setting.  
6 XL Rectangle Mop Head  
7 Carpet Glider  
XCG3501CS  
10  
TOLL FREE: 1-800-798-7398  
11  
 
English  
Troubleshooting Guide  
ONE (1) YEAR LIMITED WARRANTY  
EURO-PRO Operating LLC warrants this product to be free from defects in material and  
workmanship for a period of one (1) year from the date of the original purchase, when utilized for  
normal household use, subject to the following conditions, exclusions and exceptions.  
PROBLEM  
POSSIBLE REASONS & SOLUTIONS  
If your appliance fails to operate properly while in use under normal household conditions  
within the warranty period, return the complete appliance and accessories, freight prepaid. For  
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC  
will repair or replace it free of charge. Proof of purchase date and $ 9.95 to cover the cost of  
return shipping and handling must be included. *  
Your Steam Mop should be securely plugged into a  
120V AC electrical outlet only.  
The Steam Mop  
will not turn on.  
Check your fuse or breaker.  
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or  
replacement of the unit at our option. This warranty does not cover normal wear of parts and  
does not apply to any unit that has been tampered with or used for commercial purposes. This  
limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage  
due to faulty packaging or mishandling in transit. This warranty does not cover damage or  
defects caused by or resulting from damages from shipping or repairs, service or alterations to  
the product or any of its parts, which have been performed by a repair person not authorized by  
EURO-PRO Operating LLC.  
If your unit still doesn’t work, give us a call 1-800-798-7398  
Prime the pump, see page 4 for more information.  
Steam Mop will not  
make steam.  
Is there water in the water tank? If not, add water to your  
Steam Mop following the instructions.  
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or  
conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to  
the specific obligations expressly assumed by it under the terms of the limited warranty. In no  
event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature  
whatsoever. Some states/provinces do not permit the exclusion or limitation of incidental or  
consequential damages, so the above may not apply to you.  
Check to see if your micro-fiber cleaning pocket is too wet.  
We recommend you unplug the Steam Mop and change the  
micro-fiber cleaning pocket.  
Steam Mop leaves  
water on the floor.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state or province to province.  
Make sure the steam pocket is attached correctly.  
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of  
purchase date and to attach tag to item before packing with your name, complete address and  
phone number with a note giving purchase information, model number and what you believe  
is the problem with item. We recommend you insure the package (as damage in shipping is  
not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER  
SERVICE”. We are constantly striving to improve our products, therefore the specifications  
contained herein are subject to change without notice.  
Make sure the steam pocket is attached correctly.  
Check to see if your pocket is excessively dirty.  
Try increasing the height of the pole for better leverage.  
Steam Mop is hard  
to push.  
OWNERSHIP REGISTRATION CARD FOR  
The micro-fiber pocket might be dirty. Flip or change  
the pocket.  
CANADIAN CONSUMERS ONLY  
Please complete and return within ten (10) days of purchase. The registration will enable  
us to contact you in the event a product defect is discovered. By returning this card you  
acknowledge to have read and understood the instructions for use, and warnings set  
forth in the accompanying instructions.  
If you washed the pocket with powder detergent then the  
pocket might be ruined.  
If you are cleaning in a kitchen area where there might be a  
build-up of grease then use a degreasing agent such as an  
all-purpose cleaner or dish soap and paper towels to clean  
the area first.  
Floors are cloudy,  
streaky or spotty  
after steaming.  
RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7  
PURCHASER: ……………………………………………………………………………………………............  
ADDRESS: ………………………………………………………………………………………………...............  
You might have left the mop in the same spot for  
too long.  
Do you have hard water? If you do you, we recommend  
switching to distilled water.  
S3501 CO  
DATE OF PURCHASE: …………………….. MODEL: ………………...................................  
NAME AND ADDRESS OF STORE: …………………………………………………………………..  
12  
TOLL FREE: 1-800-798-7398  
13  
 

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